Sightlines Initiative

When you place an order to purchase a product online from Sightlines Initiative you will receive an email confirming receipt of your order and the details of the order.
All orders have to be paid for before shipment is made.
Payment can be made by
• Credit/debit card – online at time of purchase or by contacting Sightlines Initiative by phone
• Cheque made payable to Sightlines Initiative
• By invoice – on request
If an item is out of stock we will notify you and offer the option of either a refund or a back order for the out of stock item.
Following receipt of payment you will receive an email confirming that your order has been dispatched. Orders will be dispatched within 7 days of receipt of payment.
Delivery Charges
Prices quoted for books exclude postage and packing.
Postage and packing is charged at £3.50 per order in the UK
For information about delivery costs orders to be sent outside UK please contact the office.
Cancellation of order
You have the right to withdraw from the purchase of an item within seven working days after the date the item was delivered.
To cancel your purchase please package the relevant items securely and send to Sightlines Initiative so that we receive it within seven working days of the day after the day received by you.
Customs Charge
If you are ordering goods for delivery outside the EU, please note the order may be subject to import duties and taxes, which are levied once the goods reach the country of destination.  Any such charges must be borne by you.
Liability
If the goods delivered by Sightlines Initiative are not what you are ordered or are damaged SI will have no liability to you unless you inform us in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. within 10 working days.
If you do not receive the goods within 30 days from when they were dispatched to you SI will have no liability to you unless you inform us in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. within 40 working days.

Force Majeure
Sightlines shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control
Governing Law
The contract between us shall be governed by and interpreted in accordance jwoth English law, and the English courts shall have jurisdiction to resolve any disputes between us.
Copyright notice
All design, text, graphics and the selection or arrangement thereof are the copyright of Sightlines Initiative or of other copyright holders.  The use of materials on this site without prior written permission of Sightlines Initiative is strictly prohibited.